Metrics and Measurement

Knowledge by Numbers

11 Dec 2017  

Once again I was called on recently to speak to Columbia graduate students on knowledge metrics, a topic that combines two of my favorite interests — and seems to be a favorite among my audiences. Metrics form the key to ROI and the production of value — and therefore essential in all aspects of management. Metrics of […]

Knowledge Strategy

What is Knowledge Strategy?

8 Nov 2017  

As you know if you are a regular visitor here, I serve on the faculty of a graduate program called Information and Knowledge Strategy at Columbia University. It’s exciting, with world-class faculty and talented students — with the added energy that we feel that, together, we are forging a new field of study. But what, exactly, is […]

Organization and Management

Seed and Soil

15 Oct 2017  

Siddhartha Mukerjee, the brilliant Columbia oncologist and Pulitzer-winning writer, has struck again. In a recent New Yorker magazine (September 11), his article “The Invasion Equation” describes a striking leap of insight that could transform cancer research. This insight, called “seed and soil,” brings ecological or systems thinking to studies of cancer research — and could […]

Knowledge Strategy

Columbia IKNS Residency – August 2017

4 Sep 2017  

As a faculty member of Columbia University’s Information and Knowledge Strategy (IKNS) program, I have a variety of duties and responsibilities. One of these is to actively participate in the “residencies,” a twice-yearly physical coming together of the students — many of whom live and work outside New York City, and some of whom are […]

Knowledge Strategy

What is the Difference Between Information and Knowledge?

25 Jun 2017  

In my KVC Handbook v. 4, I draw a clear distinction between knowledge and information — essentially that knowledge is a more “processed” version of information. In speaking with people I find that this difference is still not totally understood — so will amplify here. The short version Simply put, the distinction is this: information […]

Knowledge Strategy

Building Knowledge Value in Practice

2 May 2017  

My basic work and message have been steadfast for a couple of decades: helping organizations use information and knowledge more effectively in order to compete more effectively. However, I find that the ways in which I express this core message vary based on the level of sophistication of my audience and on the level of the opportunity it represents. […]

Knowledge Strategy

Positioning Knowledge for Value

16 Feb 2017  

The early-winter holiday break is an opportunity to recharge our batteries and refocus our strategies. Amidst visiting with family and friends, I took time to reflect on the recent past and what the future holds. Among other things, I realized that over time my clients have been paying more attention to the top half of the Knowledge […]

Knowledge Strategy

Busy Season

1 Feb 2017  

I hope each of you is enjoying this new year — whenever it is that you celebrate its beginning. For me, 2017 is already full of new beginnings and revelations.  To recap: Launch of KVC Clinic v.2.0 In the fall of 2016, we launched an expanded version of our KVC Clinic. This includes three days […]