Competitiveness and Innovation

Up Close and Personal: Our $2.7 Trillion Cottage Industry

17 Feb 2014  

I recently had the experience of intensively studying an industry as a consultant — then subsequently (and unrelatedly) becoming a client of that industry. The industry, as you probably have guessed, is health care.  There are things you learn when you are a patient that you never see when you’re not. (I’ve heard doctors report […]